OneDrive Review

OneDrive is Microsoft's entry into the big, bad world of cloud storage, and the behemoth from Redmond has gone in with guns blazing. Offering integration with Office as well as many other apps, plus a decent pricing plan, it seems very little stands in OneDrive's way. Or does it? Check out our review for the answer.

By Ben Stockton
— Last Updated:
Starts from $ 199 per month for 100 GB
Free plan available (All Plans)

Few businesses have the advantage that Microsoft does in providing its services to almost all PC users. That’s why Microsoft OneDrive is such a popular cloud storage provider for consumers; you don’t need to do much to use it because it’s already installed on your Windows PC. This is great for users looking to quickly store their important files in the cloud.

OneDrive does have some unique features and options that might make it stand out from the competition, but the biggest selling point is its integration with the Office suite. OneDrive is completely integrated with other Microsoft services, including Office, Skype, OneNote and Outlook, making document sharing and collaboration a convenient and streamlined process. 

Its features are limited on a free subscription, though, so you’ll need to pay to get the most out of the service. However, the biggest mark against OneDrive is its middling privacy features, with the most glaring omission being a lack of zero-knowledge encryption. 

The fact that Microsoft holds your encryption keys is a downside, but one you might be able to overlook. If not, our best cloud storage services list will help you find a provider that offers zero-knowledge encryption; for our money, is a great choice.

There are plenty of very compelling reasons to choose OneDrive as your online storage solution, but there are also a few drawbacks you probably shouldn’t dismiss out of hand. You can read our quick explanation of what OneDrive is, but let’s take a look at OneDrive’s strengths and weaknesses in this comprehensive OneDrive review to help you decide for yourself.

Strengths & Weaknesses


  • Complete Office 365 integration
  • Perfect for document collaboration
  • A large variety of features
  • Fast file syncing



  • No zero-knowledge encryption
  • Limited file versioning
  • Fairly limited customer support


Alternatives for OneDrive

  1. 1
    • Sync Folder
    • File Link Sharing
    • Folder Sharing
    • Versioning
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    $ 199
  2. 2
    • Sync Folder
    • File Link Sharing
    • Folder Sharing
    • Versioning
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    $ 167
    Save 16 %
  3. 3
    • Sync Folder
    • File Link Sharing
    • Folder Sharing
    • Versioning
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    $ 500
  4. 4
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    • Folder Sharing
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    Save 20 %
  5. 5
    • Sync Folder
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    • Folder Sharing
    • Versioning
    2000 GB - 3 TB
    $ 999
    Save 16 %


90 % – Excellent

OneDrive is a feature-rich service, with a focus on Office and Windows integration that puts it ahead of some of its main competitors. The different pricing options determine the features you can ultimately access, but you’ll probably need a Microsoft 365 subscription to get the most out of it.

One word sums up the biggest benefit to using OneDrive: Office. Microsoft products like Office and OneDrive are the ultimate productivity tool for students and office workers. Rather than risking a lost or corrupted drive, you can store, edit and work on your Office documents from your OneDrive storage itself.

You’ll need a Microsoft 365 Personal or Home subscription to be able to download Office and use it with OneDrive on your PC, but standard OneDrive users have free access to the mobile and web apps. Similar services are available if you’re using another operating system, such as macOS, with OneDrive for Mac users getting a similar experience.

If you’re a business user, you can combine OneDrive with other Microsoft tools, like SharePoint, to become a one-stop shop for all of your essential business documents. It’s also why OneDrive is one of the top recommendations on our best cloud storage for collaboration shortlist.


A more unique security feature of OneDrive is the OneDrive personal vault. Using this feature, you can select a file, snap a photo, record a video and then have the files immediately added to a digital vault. You can only access this vault by providing your fingerprint, a SMS code or another secure method for confirming your identity.

Free OneDrive users, as well as users with 100GB of storage space, can save up to three files in their personal vault. You’ll need to purchase a better subscription to store more files, up to your standard space limit.

OneDrive PC Backups

If you’re worried about losing files, you can turn OneDrive into an automated backup solution by syncing your desktop, documents and pictures folders to your OneDrive online storage. Not only will this protect your files, but it’ll also allow you to share stored files between multiple devices. 

This means you can review and edit your files on any device, as long as you have OneDrive installed. You can also share files and folders with other users via email or directly through messaging apps and services. 

For users with limited storage space, you may prefer to try OneDrive “files on-demand” feature, which allows you to save space on your PC. With it, you can access files when you need them, but your files stay off your drive until then, remaining solely in your OneDrive cloud storage space. 

It’s a valuable feature, especially if you find that you’re jumping between devices a lot while you’re working (for instance, between home and work). With OneDrive’s files on-demand feature, you can edit files from your PC as if they were stored locally, picking up with ease where you left off on any other device.

Real-Time Collaboration

All OneDrive subscribers can take advantage of document collaboration — after all, it’s OneDrive’s winning feature. However, other services, such as Google Drive (and Google Docs alongside it), offer a similar collaboration feature, as our Google Drive review will explain.

Using OneDrive, you and your collaborators can edit a compatible document together in real time. Any changes you make will be seen immediately by everyone looking at the file. It’s a great tool for reviewing documents or going over notes, and you can keep track of what edits are made and by whom.

Features like these make OneDrive a sensible cloud storage solution for document creation, whether it’s for work or school.

OneDrive Features Overview

  • Sync

    • Sync Folder
    • Block-Level Sync
    • Selective Sync
    • Bandwidth management
    • Sync Any Folder
  • File Sharing

    • File Link Sharing
    • Link Passwords
    • Link Expiry Dates
    • Folder Sharing
    • Folder Permissions
    • Link Download Limits
    • Upload Links
  • Productivity

    • File Previews
    • Edit Files
    • In-App Collaboration
    • Office Online
    • Google Docs
    • Notes App
    • Media Playback
    • Mobile Apps
    • Deleted File Retention
    • Versioning
    • WebDAV
  • Security

    • At-Rest Encryption
    • In-Transit Encryption
    • AES 256-bit Encryption Protocol
    • Zero Knowledge
    • Two-Factor Authentication
    • US Server Location
  • Support

    • 24/7 Support
    • Live Chat Support
    • Telephone Support
    • Email Support
    • User Forum
    • Knowledgebase
  • Misc

    • Free Plan


85 % – Very Good

If you’re worried about cost, OneDrive has a number of potential subscription plans that make it an affordable choice. It’s one of the best free cloud storage services, with 5GB of space available on Windows and other platforms at no cost.

OneDrive Basic 5GB
  • 5 GB Storage
OneDrive 100GB
  • 100 GB Storage
Microsoft 365 Personal
  • Comes with Office 365 Personal Details
  • 1000 GB Storage
1-year plan $ 5.83/ month
$69.99 billed every year
Save 17 %
Microsoft 365 Family
  • Comes with Office 365 Home Details
  • 5000 GB Storage
1-year plan $ 8.33/ month
$99.99 billed every year
Save 17 %
OneDrive for Business Plan 1
  • Price per user Details
  • 1000 GB Storage
1-year plan $ 5.00/ month
$60.00 billed every year
OneDrive for Business Plan 2
  • Price per user Details
  • Unlimited GB Storage
1-year plan $ 10.00/ month
$120.00 billed every year
Microsoft 365 Business Standard
  • Price per user Details
  • 1000 GB Storage
1-year plan $ 12.50/ month
$150.00 billed every year
Save 17 %

Although this article focuses on OneDrive for Home, we’ve included OneDrive for Business pricing as a comparison. Many of OneDrive’s plans are integrated with a Microsoft 365 subscription, which includes access to Office desktop products and other services.

For more details on OneDrive’s plans for professionals, check out our OneDrive for Business review

OneDrive Home Pricing

No commitment is required to try OneDrive out because, as we’ve mentioned, you get 5GB of storage for free. All Microsoft account holders have access to this, and you’ll find OneDrive installed on Windows and integrated with Office desktop apps so you can try things out.

If you want to upgrade, you can increase your storage to 100GB for just $1.99 per month. This is on par with Google Drive, which offers the same storage at the same monthly price. This option is perfect for casual users who are unlikely to push past this limit, unless they’re storing lots of media content or have a lot of backed up files.

If it isn’t enough, you can massively increase your storage with a Microsoft 365 Personal subscription. With 1TB of OneDrive storage included, subscribers also gain access to the full Office suite, with desktop versions of Office applications — Word, Excel, PowerPoint, Outlook and OneNote — included for $6.99 per month.

These services combine to create an integrated product subscription, which might not be of interest to you. You may prefer to consider an alternative like Amazon Drive instead, which offers 1TB of space at $59.99 for an annual subscription. This is nearly $10 less each year than a Microsoft 365 Personal subscription at $69.99 a year, as our Amazon Drive review explains. 

Families will need more, and that’s what the Microsoft 365 Family plan offers at $99.99 per year. Up to six people gain access to Office apps, as well as 1TB of space for each user. This makes it a great option for household members who want their own storage, giving them the ability to have shared files as a family, too. 

OneDrive for Business Pricing

For comparison, OneDrive for Business has fewer plans, but it could also be an option for users who are looking to get unlimited cloud storage.

The OneDrive for Business Plan 1 requires an annual commitment, but it’ll give you 1TB of storage per user at $5 per month per user. Plan 2 costs $10 per month per user, but if you have five or more users, you’ll gain unlimited storage space. As our best unlimited cloud storage shortlist reveals, only services like Dropbox Business compete here.

With more features — albeit at the cost of less available storage — is Microsoft 365 Business Standard. It comes with 1TB per user, as well as extra features, such as Office applications, and business-related products, including SharePoint and Exchange. You’ll also gain 50GB of email storage space, which is a bargain for busy businesses.

All three business plans come with in-transit and at-rest data encryption, though the lack of zero-knowledge encryption lowers the overall security that OneDrive provides. This could be a problem, as we’ll cover in the “privacy” section of this review. If you want something that is immediately secure, you’ll need to consider a service like instead.

Ease of Use

90 % – Excellent

The best word to describe OneDrive is “polished.” Because it is well integrated within Microsoft’s core services, the user experience should be familiar to almost everyone using a Windows PC, making it an easy-to-use service.

Like Dropbox and other major competitors, OneDrive uses a single-sync directory with its own sub-folders and files on Windows PCs. The contents of this directory are then stored online, with no extra effort needed to back up your files.


By default, this folder takes up space on your hard drive, but you can also set up OneDrive to support a virtual drive. This allows your files to appear as if they’re on your PC, but they won’t take up space. The downside is that if you lose your internet connection, you lose access to any files that you haven’t set up to be accessible offline.

The positive to this, of course, is that you save space, which is perfect for PCs with low-capacity solid-state drives or a lot of saved files already.


If you need quick access to your files on other devices, you could use the OneDrive web app. The web interface is simple and straightforward to use, and it will offer no surprises to Microsoft users. You can drag files onto the page to upload them, as well as download files you need by right-clicking the file.

You can also use the web interface to quickly change your settings, start Skype calls and access OneDrive’s help menu. Like other Microsoft web products, you can easily access other services, like Office 365 or Outlook, from the top-left menu icon, too.

OneDrive Mobile App


A similar experience is available on mobile for OneDrive users. Not only does it support most of the major features you’ll see in the web and desktop clients, but there has been a lot of effort put into the user design to make it as simple as possible for Android and iOS users. 

Microsoft’s app designers have made sure that the experience between a larger PC screen (generally landscape) and the smaller portrait layout of a mobile device translate seamlessly together. If you’re switching from desktop to mobile, the experience should feel extremely similar.

You can quickly view your recent files or see a full overview of your stored files and folders, allowing you to download files for an offline view. The mobile apps for OneDrive give you the option to automatically upload the photos and videos that you take. This is handy, especially if you lose your phone, because your content will be safely backed up for you to restore elsewhere.

You can also switch to the “shared” tab to set up or view content you’ve shared with other OneDrive users.

File Sharing & Sync

85 % – Very Good

File syncing and sharing is important for any cloud storage provider, and it’s something that OneDrive does particularly well (though we do have a guide for if OneDrive is not syncing).

As we’ve mentioned, any file in your desktop, documents or photos folders are automatically synced to OneDrive by default. A OneDrive folder is also available for you to store files that you specifically want to sync with your online storage.

The sync folder functions in a similar way to Dropbox, offering a specific location for files and folders on your hard drive that are synced with Microsoft’s servers. If you’re curious, check out our Dropbox review to learn a little more about how that service works and the similarities it shares with OneDrive.

If you have a file that exists outside of any of the locations that OneDrive natively selects, you can right-click on that file and click the “move to OneDrive” option. 

This works only with files, though. If you want to move a folder, you will need to manually cut and paste that folder into the sync location that’s automatically created with OneDrive.

Sharing a file in OneDrive is as easy as right-clicking on the file and pressing “share” to get started. From there, OneDrive will open a menu, allowing you to select who you want to share your files with, as well as copy the link to your clipboard for you to share elsewhere.


OneDrive’s web-based sharing feature has several options. You can make a file read-only or editable, set an expiration date and set a password, which you share separately with the recipient. You can also share a link directly to a variety of social media platforms, including Facebook and Twitter.

Other cloud platforms, such as and Google Drive, have a better-implemented sharing mode, but OneDrive works perfectly fine as a solution for file and folder sharing. If you need to share a lot of content with other collaborators, then take a look at our review for an alternative option.


90 % – Excellent

You don’t want to wait around for files to upload, so speed is a pretty important consideration when it comes to cloud storage. With that in mind, we put OneDrive to the test, looking at upload and download speeds from our reviewer’s base in the United Kingdom.

We tested both upload and download speeds using a 1GB file with OneDrive’s web-based interface. The connection we used had an average of 80 Mbps download speeds and 6 Mbps upload speeds.

Overall, our experience with the speed of syncing files was pretty positive, as indicated by the data transfer times below.

 First Attempt:Second Attempt:Average:

OneDrive does support block-level file copying to make it easier to quickly edit files without fully uploading them again, but it only supports this with Microsoft Office file types, such as DOCX. This limits its usefulness to a certain degree because you’re unlikely to upload huge Microsoft Office files. This means you probably won’t see any speed benefits in day-to-day use.


70 % – Decent

Although OneDrive has plenty of positives, it’s time to take a look at one area that isn’t completely positive: security. A lack of zero-knowledge encryption (like the kind we’d see in a cloud service like pCloud) is an unfortunate downside to the service, especially as it’s U.S.-based, which isn’t known to have the best cloud laws for consumers.

For file transfers, OneDrive’s cloud storage does use and support in-transit and at-rest encryption.

The at-rest encryption utilizes Microsoft’s own BitLocker encryption to secure files, adding a 256-bit encryption that was previously unavailable. It’s nice to have encryption implemented because the extra layer of security reduces the risk of exposure of your private data to malicious outside forces.

For in-transit encryption, OneDrive uses TLS with AES 256-bit encryption. This makes sure that your data remains completely secure as it moves in and out of its data centers.

In the event of a data breach, OneDrive has an automated notification service to alert you, which is a useful feature. Once notified, you can use any connected device to restore compromised files, change your password and activate additional OneDrive security features.

The addition of two-factor authentication also helps keep your data secured from unauthorized logins. It’s a nice inclusion and — as with all of the features of OneDrive — it’s easy to set up and use, especially if you’re already using the Microsoft Authenticator app to secure your account.


If you do lose access to your account, you can take advantage of OneDrive’s “files restore” recovery feature. This was previously limited to OneDrive for Business users, but it’s now been expanded to all users with a paid OneDrive or Microsoft 365 subscription.

Unfortunately, the biggest gap in OneDrive’s security capabilities is its lack of zero-knowledge encryption. At a basic level, zero-knowledge encryption gives you full control over the encryption keys that encrypt your data. Nobody involved in the service you’re using can access it — no staff, no hackers and no law enforcement.

Unfortunately, OneDrive doesn’t support zero-knowledge encryption, which means that your data is stored on a Microsoft server without you having the control over your data. If a hacker or a nosy government agent is so inclined, there is a chance that somebody other than yourself could gain access to that information.

As a U.S.-based service, this risk is even higher, thanks to laws — for example, the Freedom Act — giving authorities the ability to access your data, should they want to. If the lack of zero-knowledge encryption is a deal breaker, take a look at our best zero-knowledge cloud services list for all of the details. 

You could also think about sticking with OneDrive and encrypting the files using a service like Boxcryptor, which allows you to encrypt your files before you upload them to OneDrive or other cloud storage services. Check out our Boxcryptor review for more information about how this service could work for you.

We briefly covered OneDrive’s personal vault feature earlier in this review, offering a way for users to add extra security and protection to their files. It’s a nice idea, but don’t be fooled: it doesn’t encrypt your files. 

However, it can add additional layers of protection, such as two-factor authentication, to sensitive documents to stop hackers from gaining access to them so easily.


70 % – Decent

Ideas like the OneDrive personal vault are clever, but they mask a fairly middling focus on privacy from one of the world’s largest technology firms. Microsoft talks a big talk, but the truth is a little merkier. 

Again, to point out the obvious, U.S.-based firms have a distinct disadvantage when it comes to privacy. Companies like Microsoft have a legal requirement to engage with law enforcement if asked to do so, with laws like the CLOUD Act making it impossible for a U.S. service to refuse the request.

If the United States government wants your data, it’s going to get it. With that in mind, you need to remember that it doesn’t matter what features OneDrive has to help keep your data private, because Microsoft will hand it all over if the law directs it to do so. 

You have some control over your data, though, with the Microsoft privacy dashboard letting you view and clear certain content, such as your browsing data.

However, for OneDrive users, there isn’t a huge amount to offer here. You could delete your account, but Microsoft will still keep some of your data, depending on how that data is saved. You can contact the company directly with your privacy concerns, but it doesn’t change the reality.


The options are pretty limited for direct control over your data, but you can opt out of some Microsoft privacy tracking, including the ability to stop personalized ads across your account. You may be able to tweak your Windows 10 privacy settings to further limit this level of data tracking.

Overall, if you’re really worried about privacy, you’re not likely to want to host your data with services that are based in one of the Five Eyes intelligence-sharing nations, such as the United States. If it’s a concern, a service like Tresorit (based in the Netherlands) would better suit you. You can find out more in our Tresorit review.

Customer Service

80 % – Good

OneDrive does fairly well with customer service, as you might expect. The easiest way to contact support for OneDrive is through the Microsoft website, where you can ask questions on community forums or by checking out helpful how-to articles on various topics.

If you can’t find what you’re looking for using the built-in search, you can also email Microsoft support with any questions. Response times will vary depending on where you’re based and your subscription level, but you shouldn’t have to wait too long for an answer.


The company’s community forums offer a useful resource for users. This vault of question-and-answer posts cover a number of unusual queries and issues, but it isn’t as active as you might think. However, it is staffed by helpful support agents and volunteers, with relatively quick response times.

If the forum doesn’t help, Microsoft does offer a chatbot that can guide you to common answers, support articles or links to different parts of the site that you may have missed. If this doesn’t answer your query, you can request to “speak to a person” to get answers from a live support agent, but you may need to wait in a queue before you can speak to someone.

If all else fails, Microsoft does have a general support phone number that you can call if you need urgent assistance. Availability does vary depending on your location, but you can expect usual working hours to be covered.

Because it’s a general support line, your best bet to get answers quickly is trying the above methods before resorting to a phone call.

The Verdict

Our verdict on OneDrive is simple: it’s great in many ways, but not so great for privacy.

Is Microsoft OneDrive Good?

Thanks to Office 365 integration, a good variety of pricing plans and robust collaboration tools, there are enough advantages to using OneDrive to make it a good option for many users, especially if you’re a Windows PC user.

Unfortunately, we can’t avoid the biggest problem with OneDrive, and it’s a problem that impacts Microsoft more generally. U.S.-based firms always have a disadvantage when it comes to privacy, and with no zero-knowledge encryption, your data remains available for U.S. law enforcement to control and access, should it wish to (unless you read our guide on how to disable OneDrive altogether).

This could be a problem for some people, which is why we’re happy to recommend services like and MEGA as alternatives. That said, OneDrive has plenty of positives, and it remains a service that we’ll warmly recommend for many users, especially if you’re using Windows or the Office suite.

What Are the Advantages of Using OneDrive?

Being able to launch any other Microsoft service — such as Skype or Word — directly from OneDrive makes it a seamless experience that integrates incredibly well with the overall Microsoft ecosystem. You don’t need to do much to use it or set it up, either, because it comes packaged with a Microsoft account and is included on your Windows desktop.

With home and business plans available, users will likely find a feature set and price point that’s right for them, with a solid free plan to get the ball rolling. You can purchase monthly or annual subscriptions, giving you flexibility on how you decide to commit. 

Before you do that, though, don’t forget to check out our other cloud storage articles for alternatives. Services like Tresorit, and MEGA (see our MEGA review) set the bar for security, but don’t be afraid to list your own recommendations in the comments below. As always, thanks for reading.

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46 thoughts on “OneDrive”

  1. Since I prefer working on my Windows XP desktop rather than my Windows 7 laptop, I never had the chance to try Skydrive before (the PC app is not supported in Windows XP). I thought to myself it was useless trying only one part of the service.
    Today, I have a totally different view of this service after trying both the online account and the PC app. It rocks.

  2. OneDrive works great for me. The only problem I had came from the fact that I got on board when it was still called Skydrive. Microsoft makes or made you create an account as well with their hotmail software. So I had all these names and accounts floating around.
    Once I established the name (Onedrive, not Skydrive!) and figured out that I can use my trusted gmail account (and ditch the hotmail account), I was all set.
    I now have 31 free GB of storage on OneDrive, thanks to referrals and the whooping 15GB awarded by sharing your camera roll. Sweet!

  3. Remark. One Drive is a work-everywhere-on-the-go application. Don’t confuse it with auto-cloud storage. If you want to clear your HDD from space consuming files like photos and back ’em up in the cloud, One Drive is not for you because:
    1. Files you select for upload, are first copied to a different place on your HDD. And they stay there, thus doubling the actual storage space on your computer! So 10 gigs for upload turns to 10+10=20 gigs on your hard drive.
    2. It’s a drag and drop application no background back-up utility.

    My advice: buy yourself a personal cloud like Western Digital My Cloud. Full access on the go AND back-up utility.

  4. I have recently had a very disappointing and frustrating experience trying to transition to OneDrive. The online Microsoft support was almost useless. They only answer one question at a time and it takes at least 24 hours for each. I gave up after 2 weeks of emails going back and forth. In the meantime OneDrive had caused many of my photo (and possibly document) files to be corrupted. And had “trashed” 1500+ of my files without me knowing it. (I was able to restore them when I found them in the recycle bin.) There is no way to pause the document syncing with OneDrive – which is especially problematic when you need to upload many existing files. And there is no good way to know on your local machine which files have actually been synced to the cloud or not.
    Even though it is a bit more costly, I have not had any of these issues in the 3 years I have been using Dropbox.

  5. I have used Onedrive for 2 years, it has always been a bit flaky but it was free for 15gb and I figured I would pay when I exceeded that.

    UNTIL TODAY, Microsoft has reneged on what it promised, it just reduced by 66% the capacity I am allowed.

    It now holds a gun to my head saying I have to pay or get my data off within a year or it will be deleted.

    No problem, I will get the data off and upload to MEGA.NZ where I get 50gb free. I will also use another free service as a backup.

    There is some awful office 365 offer that they can stick where the sun does not shine.

    I WILL NEVER TRUST MICROSOFT AGAIN and in my day job I have proposed and had accepted the move of 2000 clients from msoffice to OpenOffice. Payback is a beatch!

    The was such a stupid stunt by Microsoft, my phone would have filled that 15gb in time, now we are done, how could I EVER trust Microsoft again?

    I would vote less than one star but this page seems to set a minimum of 2.

  6. I have stored all my files photos included on one drive. In spite of the guarantee of security. I was scammed with a virus andALL files were rendered I accessable and Microsoft has done nothing to help. Do not trust it at all .

  7. Just my two cents but, from an unbiased viewpoint, I’ve tried most of the cloud syncing heavy weights (OneDrive, Google, Dropbox, Sugarsync, etc) and – whilst I switched between a few for a good while – I eventually settled on OneDrive.

    The reasons I feel OneDrive is the best of the aforementioned bunch are given below:
    – Good reliability with syncing. In it’s early days, I felt the syncing in OneDrive was troublesome with lags/duplicates but I’ve noticed much better performance as time has gone on and I’m glad I stuck with it as I haven’t had any problems for the past year.
    – Relatively cheap
    – Lots of storage space. I was lucky as an earlier adopter I managed to amass 30Gb free cloud storage.
    – Useful integration, particularly if you’re a Windows 10 user.
    – Reliable “version history” to restore documents to previous versions.
    – Microsoft Office intergration.

    However, OneDrive isn’t perfect by any means (I’m unbiased, remember!). Microsoft has shrunk the free storage for new users and the syncing isn’t perfect as it can be slow at times (although it’s much better than earlier versions and is now very good in my oh-so-humble opinion).

    So, all-in-all, I’d definitely recommend OneDrive for personal use. If you are thinking about signing up, please feel free to go via this link which will give you (and myself) an extra 500Mb free storage:

    Thanks for reading! 🙂

  8. Did Microsoft really need to go backwards and wind back my 15gb to 5gb? No. Does it leave a bad taste in my mouth.

  9. Just had to abandon OneDrive as its syncing is too unreliable. The concept of it is really good, but when I looked back through some of my online files I discovered it hadn’t been syncing for the last 6 weeks, although by all appearances it seemed to be. No matter what I tried – even uninstalling it completely and reinstalling it – I couldn’t make it work again. I started reading some forums and discovered that many people have been having the same problem.
    It means having to give up Office 365 but as far as I can see that’s no great loss. I was having issues with Excel & Word anyway.
    I’ve now decided that Google Drive is the one for me. Very simple to set up, I’ve never had an issue with it, and I can just switch to using Google Docs.

  10. I cannot emphasis enough how Onedrive has quickly become a loathsome cloud storage. I was introduced to this feature in 2014 when I purchased my 360 account and was told I had unlimited storage, which became a life saver when my desktop, a 32GB system, was damaged a year ago. Now that I have been able to replace my system with an equally efficient laptop, 1TB system, I can not access my art work, videos, report…etc. And I found all my work in the recycle bin! They won’t let my download anything and I can’t restore the files because they limited my storage to 5GB!!!! As a designer and artist I will never trust Microsoft ever again with cloud based storage or business needs because their greed gets in the way. Luckily I have copies of most files and also have video and photo files automatically upload to google. I have disabled Onedrive automatic interaction with my system and will have it completely uninstalled by the end of the week.

  11. I had all sorts of problems with Onedrive, which Microsoft online help could not answer. It mysteriously lost some of my files (fortunately I had them backed up on an external device). I still don’t understand it. I only want to store data offline as insurance, which is easy using an external device. How can automating it be so much more complicated? Why can’t Microsoft make products which are user friendly?

  12. I’m relieved I’m not only one having problems with OneDrive. It promises a lot, but doesn’t deliver. I had hoped it would sort my situation easily — one computer in apartment in Europe and one here in Australia, and I would be able to find all the same stuff on both….in my dreams!!! Each device presents a different set of file, and some of the docs are just not there, or ‘read only’ when I do track them down. Will just lug the external HD/backup backwards and forwards as before.
    Support I think has tried…but I just don’t understand most of what they say….lost in translation.

  13. OneDrive is not reliable. I lost 2 days of excel changes and thought my file would update to one drive after I closed but did not get an alert to save changes before exiting. I tried auto save to Onedrive but still would loose changes when closing excel. I now save to my IPad instead of Onedrive and have no problems with changes and updates saved.

  14. I have been having all sorts of problems with Onedrive, which Microsoft online help could not shed any light on why it was happening. It mysteriously lost some of my files and some pages from a workbook on excel. I started using OneDrive as a way to back-up my data, but as it turned out I would have been better off leaving it on my hard drive. I trusted Microsoft with some of my billable hours and they were lost, ugh! I agree with a previous poster, “Why can’t Microsoft make products which are user friendly?” And when they have a good product leave it alone and don’t change it! I get so frustrated, we finally figure software out and how to fix it and work with it and here comes another up-date, then we start all over again!

  15. I expected OneDrive to work like another drive folder on my device. Instead managing and moving files is difficult if not impossible, files mysteriously disappear and reappear, it’s a fussy, unreliable, unstable waste of space.

  16. Onedrive is ruining my new computer experience. I have disabled it more than once. everytime it comes back and it locks me out of my pictures folder that I ACTUALLY WANT on my computer. JUNK JUNK JUNK JUNK JUNK JUNK JUNK. Microsoft, I thought you were better than this, I GUESS NOT. next computer will be a MAC, GUARANTEED

    1. I have had a similar experience. I went to remove it and it removed all my files and important documents. I redownloaded it but not everything is there. Why does it come preinstalled. They are doing a shitty job advertising it preinstalling it on all computers.

  17. Onedrive is absolutely useless and complete junk. How can anyone even begin to say they have the ability to sync files. They change the modified date to the date a file is uploaded. What good is that!!!. You can not tell when you last modified a file, only when you last uploaded it to Onedrive. This is a complete waste of a service. I’m rethinking the whole Microsoft Office product line because of this. It has definitely reduced my confidence in Microsoft back to close to zero and reaffirms my belief that the biggest negative effect on the modern day computer has been Microsoft, next only to Apple. If it wasn’t for these two organization we would be leaps and bounds more technologically advanced.

  18. Looking over the more recent comments for OneDrive (2017) I am happy to say I am not experiencing the issues a lot of users/former users are complaining about (knock wood) – I have the 1tb Office Online subscription (it is honestly worth the 10 bucks a month for me – I use Office a LOT on a LOT of devices from Mac to Android to Windows) – and with 3 Windows laptops (running 7 & 10) a Yosemite mac, several Android phones and tablets – for the most part the accessing, up & downloading of files/folders works very well. Office creations opened and edited across these platforms have (so far) survived with no damage or unwanted alteration. In fact, my only real issue is that on a couple of devices, the sync seems to have a significant time-lag (sometimes several hours) between actual drop and accessibility from another device, but only with those 2, leading me to wonder if it is a device issue as opposed to a OneDrive issue. My dl/ul times are SMOKING compared to the ones mentioned in this article as well.
    I do agree that it really sucks that MS decided NOT to grandfather-in the users who already had accounts at 15gb when they rolled back the allotted free space to 5gb – it would have been a nice “thank you” to let them keep that 10gb for hanging in with them as OneDrive evolved.
    Online “cloud” storage is a little spooky, no matter who you get it from, if your stuff is “out there” somewhere, there is always a risk factor that someone else can find a way in – data loss is also a real morsel to chew, what if the internet went down for days, or even longer- and your stuff was in some “cloud” (any “cloud”) and out of your reach? Yikes, right? So I do keep a physical external backup of my stuff.
    All in all, though – I think OneDrive is pretty darn good, and the integration of device platforms, Office access from all those platforms, reliability (at least from my setup) works well. I’m content.

  19. This is the most HORRIBLE cloud drive or all! Only syncs 70% of files because of various “problems” the no other cloud drive I’ve ever used has ever had. Stupid things like there being a space in the beginning of the title have to be changed – which is a major issue when uploading large folders full of files. Also, the Mac App is half broken. It’s easier to just open the folder in Finder because when u do it through the menu bar it only takes you to the parent folder- adding unnecessary steps! I could go on but I’m so done with this app.

  20. Would be great if it worked. Unfortunately, I uploaded all my files assuming I’d be able to access them while on a business trip & wasn’t able to. At all. No one I asked knew how to use it either, and one even said they’d tried & could never get it to work. So, not real thrilled with this. Also not seeing where to leave a star rating on here…..

  21. I do not like the one drive. I have tried to cancel and go back to using my excel and word that was downloaded to my Mac. Its horrible I can not get rid of it… I have not used it since 2016 and its still causing me problems with my reg word and excel.

  22. This is unbelievable . Do not buy this product… it is horrible. You can not get rid of it once you have signed up for it without losing all of your excel and word programs. I had bought the word program and had it downloaded to my Mac prior to purchasing the one drive.. The one drive will not let me work in excel unless I renew my subscription. I have tried to get rid of it since I purchased it. This was in the middle of 2016. I have emailed them numerous times and never get any response. I really need help with this….

  23. We were given 5GB “free space” on OneDrive. I didn’t ask for it, it just appeared and began syncing our information. When it ran out of space, we received constant notices that we need to pay for more space. Apparently at some point the “free space” moved up to 15GB and now it is going back down to 5 GB! So we are getting emails that tell us that our information will be frozen unless we pay them! I don’t see a lot of difference between this scam and computer hijackers who demand you pay them in order to get your computer back.

  24. You have to be careful because Iost all of the data I had. I utilized the 15 gb free storage. Then they only gave 5gb and I lost that data and more because I didn’t renew the package 365. I’m not sure who idea was to downgrade from 15gb of free to 5, but you might as well as have an external drive to keep your data safe. Microsoft failed. I had trouble downloading to onedrive, it was trying to capture my old account instead of the new one. I went around in circles. Mocrosoft failed. I’m still having problems with the office package I paid for office 2016 because I’m being kicked out. It’s not accepting my key code the next time I log in. too many problems!

  25. Microsoft has deleted my OneDrive account, as they said “due to my inactivity” with out any prior notice, although I have been singing in daily……………….?!
    All my info, research, resume, photos and etc has been lost and, now can not be retrieved?!

  26. I have loved using OneDrive for years now. But recently I have had an issue where when my files try to sync, OneDrive doesn’t recognize my files being the same and then starts moving everything into a new folder. Then repeats the process over and over again. Any links for sharing no longer work. And the only help now is via email from a country on the other side of the planet. I only get emails around midnight. And they send me steps that don’t correspond to my computer screen. I have contacted Microsoft as many ways as possible and so far all I get is the only way to get support is through email. Looks like I’m back to Dropbox. And an Apple next time?

  27. I needed OneDrive because it was the only way a friend had to get me photo – I signed up believing it was easy to cancel. Not. Password reset wouldn’t send me email or call. Couldn’t get in. Support said they’d send me access in another 30-days (wait for us to charge you another month). POS design to fraudulently keep you subscribed.

  28. Holy crap what a mess this is. It wouldn’t be so bad if I had not been steered toward a smaller storage laptop because “YOU GET A TERRABITE IN THE CLOUD WITH OFFICE 365.” One of my overarching goals was to copy my 125 GB of music to the cloud for safekeeping (and gee, maybe even stream from the cloud when I am not home….is that so hard? Apparently yes. I missed the halcyon days of the Groove App). Yes, I know I can do it on the laptop, but I really don’t want my laptop to be my MP3 player.

    Anyway, after spending a few days uploading said music and files to the cloud I thought maybe I could at least sync itunes from there. Colossal mistake as it took as long to do that as it did to upload everything to the cloud. I could not understand why it was taking so long because I thought it just imported the file paths. No, it was making a whole extra copy of my music on my hard drive (yes, and I unchecked that box).

    I was hoping to have two libraries…one directing to OneDrive and the other to my external. Well, I had it all working fine on the external, but doing this EFFED it all up good and proper (I thought that by creating a new library it was possible to store the links to both locations….NOOOOOOO).

    Anyway, I left it running over night because I did not want to stop it (because it completely rearranged all my cloud folders so much so that until it finished I thought it deleted most of my library). Thankfully that did not happen. But while searching music folders for what could possibly be taking up all the space on my laptop, I finally found it under “MY Name, One Drive.”

    Then I tried to delete everything but it kept popping up like in a giant game of whack a mole until I got rid of the cloud based and local garbage files (and it placed a crapton of stuff into the onedrive recycle bin).

    Oh my god what a mess!!!!

    Here is my question, if I wanted local music on my drive I would have gotten a bigger computer!!! If you don’t select Music as an accessible folder, you can’t see it to drag to it.

    So the only option I have no to keeep 125 GB of music from incessently downloading/syncing is to Unlink OneDrive. And get this. It is super buggy when I try to upload via the web based interface (crashing freezing etc.)

    What I am left with is a copy of my music in the cloud (which is good if my entire house burns down), but I can’t do a damn thing with it and I have to manually integrate files that I add to my external hard drive, one at a time (or a folder at a time since there is no way to just sync only the new stuff without a massive time suck).

    So that is my frustrating story. If I want to actually listen to my music via streaming I have to move it to another cloud service…. I think.

    And if there are typos too bad. I ranted out this screed in less than a few minutes and I couldn’t be bothered to proofread.

  29. OneDrive is a disappointment. It is slow – 30GB takes four days to sync. It skips files that can not be copied for whatever reason. Microsoft does not have solutions to fix these issues soon. If your sense of urgency is higher than Microsoft’s, then go somewhere else.

  30. How did you work out OneDrive is encrypted at rest? I can’t find any documentation on the Microsoft site and email conversations with OneDrive support are vague – they just say we’re preparing documentation.

    The description Cloudwards provides sounds like a cut and paste from the OneDrive for Business encryption pages that runs on Sharepoint. A reference to your source would be appreciated to provide me and others confidence that OneDrive is secure.

    1. In an earlier version if this review we had confirmation from a support rep that OneDrive did not encrypt at rest. However, after several email conversations with sales reps and engineers, we can confirm it does now, a few months later. There’s not much more we, as journalists, can do at this point. If encryption is a major worry for you, we recommend you use Boxcryptor to encrypt your files yourself.

      1. Mmmm…. I wouldn’t recommend boxcryptor, it doesn’t encrypt filenames without paying for it.

  31. I have been trying to use OneDrive for mac for the past 6 months as it is included in my corporate office 365 subscription for my small business. I have 5 users. It is unfortunate we have to use office at all as it has all kinds of problems in general but due to clients preferences we have to. We have nothing but problems. It works fine for small amount of shared files or fine to sync with one computer. Once you start syncing with multiple machines and working on documents from multiple machines and with multiple users it just cannot handle the versioning and syncing. It is either always syncing or showing up to date but missing a ton of files. This is nowhere near a solution to serve as a primary shared drive. I had to switch to more conventional NAS and deal with getting users connected remotely. Despite the hassle it’s still worth it to have something that actually works reliably.

  32. I imagine this would be great for a home user with a few 10s of small files, but OneDrive for Business I would never recommend to a business or power user. I’ve been trying to get my 12,000 files synched for weeks now. It just keeps stalling and crashing. The amount of micromanaging required even get it going for a small while is unreasonable. The desktop app will not sync a file above 2 gb despite their claims of a 10 gb max. It’s basically the same cow pile Google Drive was in 2016.

  33. I’m happy about the affordability of the OneDrive plan my university has arranged for all students and staff, we each get 1TB for free. However, I’m finding the OneDrive MacOS client very lacking. It was almost impossible to log in when my passwords had been changed (basically, you have to dig deep and edit secret underlying files to get rid of the automatic log in, even after you’ve uninstalled the entire app).
    But the biggest problem, which people are also raising on Microsoft’s own uservoice forum is the CPU usage. OneDrive will frequently use excessive amounts of CPU, for no good reason. It basically means that mac users have to disable OneDrive while working, and leave it to sync overnight. It’s not ideal and should be easily fixed.

  34. OneDrive uninstall leaves many files behind – messy

    When OneDrive uninstalls it leaves behind many many files. This is seriously bad behaviour for a Microsoft program.

    Attached pic:
    OneDrive removed v19.062.0331.0006 2019-05-11_18-34-48.pdf

  35. Mentioned before – file syncing. Just sync the files please. it should not matter what the name of the file is, you are storing it not executing it. I have hundreds of thousands of files that work fine on mac / *nix but corporate says sync it to OneDrive and it won’t because it doesn’t like my file names. There are no options to just say yes, I know it’s a bad MS name but store it anyhow. three is NO, read NO way to go through and rename 500k files to remove spaces or _ or – or ? or / depending on what ever MS doesn’t like today. HORRIBLE product stay away. If I could give a rating of – 10 I would. Give me BOX back, please!!!!

  36. It looks that Onedrive block level sync works not only for Microsoft Office files. I’ve just tried with a 4 GB VeraCrypt encrypted container. However, it is much slower than Dropbox. It takes a couple of minutes to complete the sync, but it does not upload the entire container.

  37. I have suddenly had a whole group of photographs become un-viewable on my OneDrive that were previously viewable. Cannot find anywhere to get support to fix it.

  38. I’ve been using OneDrive for a few months now. I think the 1TB deal is good value. I’ve had no issues. Of course when you first set it up if you have a lot of files then syncing will take a long time. But that just goes on in the background. If you need your upload bandwidth for video conferencing, say, you can pause sync for a given period.

  39. My wife’s company have just migrated to Office365. She installed it on her Mac, and saved her first file to OneDrive. It rebooted the computer and deleted the work she’d done. Immediate fail – if any other software did this it’d be called a virus.

  40. I really like OneDrive. Total integration (as noted) with Microsoft 365. Only issue I’ve found is syncing (block-level & otherwise) some files from OneDrive for Windows 10 to OneDrive’s Android app.

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