MEGA Review

MEGA is an interesting cloud storage service that has been through a lot of changes. In its current incarnation it's as secure as it always was, but has shrunk its allotment of free storage space; sharing has improved, but could be better, still. Read on for the full MEGA review.

By Branko VlajinWriter
— Last Updated: 14 Feb'19
Table of ContentsRating
Ease of Use
Very Good
File Syncing & Sharing
Very Good
Security & Privacy
Customer Support
User Reviews & Comments

Starts from $ 569 per month for 200 GB
Free plan available
Cloud Storage Reviews

MEGA cloud storage was founded by the notorious Kim Dotcom in 2013. He doesn’t work there anymore, but the company went on and now advertises as “the privacy company.” It’s not as capable as the top services on our best cloud storage services list, but it has some interesting features, including zero-knowledge encryption, which you’ll learn more about in this MEGA review.

The service is among the best zero-knowledge services. The protection extends to your shares, too, because you can use private encryption to protect them and make sure only people you authorize can read them.

MEGA doesn’t shine in the collaboration department, though, because it lacks integrations and editing features. If you need those, refer to our best cloud storage for collaboration article.

That said, it has 100 million users, strong security, an enjoyable user experience and capable sharing options. If that’s what you need, stick with us as we discuss MEGA in more detail in the sections below.

Strengths & Weaknesses


  • Zero-knowledge
  • Encrypted link sharing
  • Great user experience


  • Speed can vary
  • Prices could be better
  • No link download limits

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81% - Good

Aside from standard cloud storage features that let you move your work to the cloud and avoid potential data loss because of hard drive malfunctions, MEGA has an interesting feature and a couple of add-ons.

That feature is chat, which you can initiate with contacts you’ve added to MEGA. It uses encryption to secure your communication in real time.

The MEGAbird add-on lets you send large files using Mozilla Thunderbird.

For those who want to take a more hands-on approach, MEGAcmd is a command-line tool that lets you use your IT magic to work with files.

Versioning lets you have multiple versions of the same file and replace the current one with a previous version if someone makes a mistake or deletes a file. It’s enabled as a default in MEGAsync settings. If you upload or sync a file with the same name as an existing file in the same location, a new version of it will be created. Files that have versions are indicated by a clock icon.

If you think strong versioning capabilities will benefit you, read our best cloud storage for versioning.

MEGA can preview your photos and play videos, too. It’s a nice option for media, but not quite good enough to land on our list of the best cloud storage services for photos and videos. Still, that capability doesn’t extend to documents and MEGA doesn’t offer integrations with Microsoft Office or Google’s office suite.


76% - Good

Many services offer multiple plans, which increases flexibility and lets you get one that best matches your needs. MEGA follows the same logic, giving you a choice between one free plan and four premium plans.

The more plans offer for less money the better their value. If that’s your priority, be sure to read our best deals in cloud storage article.

  • You can earn more free storage, but it expires
  • 15 GB Storage
Pro Lite
  • 1TB transfer
  • 200 GB Storage
Pro II
  • 2TB transfer
  • 1000 GB Storage
  • 8TB transfer
  • 4000 GB Storage
Pro IV
  • 16TB transfer
  • 8000 GB Storage

The transfer quota is the amount of data you can transfer between your devices and MEGA per month.

MEGA advertises the Pro I plan as the most popular, and it’s not hard to see why. It offers 1TB of storage, which is a good amount, but can’t quite match the best deals on the market, such as the 2TB plans from pCloud or

pCloud’s plan is cheaper, offers more space and gives a discount if you pay for the year. requires you to pay for the year in advance, but the cost per month is only $8, which is even better than pCloud. For more information about those plans, read our pCloud review and review.

MEGA doesn’t give you a discount, but offers two months free for if you purchase a one-year Pro plan.

The free plan used to be a huge lure for new users because it offered 50GB of storage. That changed in 2017 and now the service takes 35GB away after one month. Despite that underhanded move, MEGA is still one of the best free storage services.

You can complete achievements, such as installing the desktop client and the mobile app, but the storage you gain that way will vanish after 180 days. Even if you invite friends, you get storage that disappears after a year, which is a big contrast to services that don’t place such time restrictions.

Ease of Use

89% - Very Good

MEGA’s desktop client has an attractive interface that consists of a sync folder and a system tray icon that manages your sync and lets you access the settings.

The desktop app presents information in a clear manner and won’t confuse you. It works on Windows, macOS and Linux.

The web interface is easy to use, fast and straightforward. You can navigate through folders using the cloud drive menu on the left or the “recents” page, which you can access using the menu to the left. Besides recent files, you can use the menu to view your contacts and content shared with you, open chat and get to your dashboard.

Secondary features are located in the menu at the top right corner of the screen. You can perform general actions using the top menu, while individual actions require you to right-click a file.

The mobile app, which is available for Android and iOS, is easy to use, too. The file browser takes most of the screen, while the bottom menu lets you view your camera uploads, access chat, view shared folders and your offline files.

You can also set the app to upload your photos and videos automatically. The chat feature takes advantage of MEGA’s encryption to secure your messages. It’s an interesting addition, but it’s probably redundant considering the many dedicated chat apps on the market. If encrypted messages interest you, read our how to encrypt text messages guide.

File Syncing & Sharing

86% - Very Good

When you install the desktop app, you can choose to sync everything from your web account or choose specific files. If you opt to choose files, you’ll have to create a new sync, which will include the root folder on the web to sync everything.

In that case, you’ll have to create a sync that targets the root folder to sync everything from the cloud. That’s cumbersome and we’d prefer to have a one-click solution.

You can choose to add any folder to MEGA by right-clicking it and choosing “upload to MEGA.” That will copy the file to your sync folder and your web space. You can do the same by copying a file to your sync folder manually or using the “upload” option from the system tray.

A better approach would be to enable the context menu to add the selected folder as a new sync directly. As it stands, you have to go into the settings menu to achieve the same result. Note that it will only work if you haven’t chosen to sync everything.

An interesting feature MEGA offers is the ability to stream files that are not synced to your computer.

MEGA’s web app lets you share your files by generating a link that you can protect with a key. That makes them zero-knowledge, so only people you give the key to can read them. You can attach the key with your link, which means anyone with the link can access it, or send the key separately. You can attach expiry dates or passwords to links, too.

It has a “shared with me” page, but it doesn’t have one that shows what you’ve shared with others.

You can share a folder by generating a link, which works the same way as it does for files, or inviting others via their email address. If you do that, you can set “read-only,” “read and write” and “full access” permissions. To invite others to upload to your folder, including non-MEGA users, you can turn it into a “MEGAdrop” folder.

The desktop app lets you share, too, but only by generating a link. You can’t invite others to folders or generate upload links.


81% - Good

It took around 36 minutes, on average, to upload a 1GB zipped folder, which is 10 minutes slower than we would expect. On three attempts, MEGA uploaded our files in around 25 minutes, but it took more than an hour in another. With that taken into account, MEGA has a problem maintaining consistent speeds, not achieving fast ones.

We were using a WiFi connection in Belgrade, Serbia, with an upload speed of 6 megabits per second and a download speed of 102 Mbps. Users have reported they achieved faster speeds when they turned off the “use http” setting in the bandwidth tab of the desktop app.

Keep in mind that you might see different results if you are closer to MEGA’s servers in Europe, Canada and New Zealand.

Though MEGA doesn’t have block-level sync, which speeds up transfers to the cloud by only moving changes that have occurred in uploaded files, a company representative told us in an email that the feature is in the works.

Security & Privacy

91% - Excellent

Using a cloud storage service can be a risk if it doesn’t have the proper security because there are many dangers on the internet, such as hackers who won’t hesitate to target your data with ransomware or man-in-the-middle-attacks. They might try to steal your login credentials, too.

Cloud security uses many protocols and encryptions to protect your files in transit and at rest. They include the TLS protocol to stop man-in-the-middle attacks, two-factor authentication to prevent access to your account if someone steals your login credentials and private, end-to-end encryption to ensure your privacy by keeping anyone but you from reading your files.

Because MEGA emphasizes its privacy, it’s no wonder it uses private encryption to encrypt files on the client side.

The level of at-rest encryption is AES 128-bit, which isn’t as strong as AES 256-bit, but that shouldn’t matter because cracking either would take millions of years. The TLS protocol adds another layer of protection to files in transit. MEGA offers two-factor authentication, too.

Its source code is public, as well, so anyone who wants to check MEGA’s security can do so.

MEGA Privacy

Its data centers are in Luxembourg, Germany, France, the Netherlands, Canada and New Zealand, which were determined by the the European Commission to have an adequate level of protection under Article 45 of the General Data Protection Regulation.

To learn more about laws that govern data, read what you need to know about cloud laws and regulations, our guide to the GDPR and our article on which countries have the best privacy laws in the world.

MEGA even extends GDPR’s data regulations to all of its users, not just those that are from the EU. Article 16 in the privacy policy states that MEGA will not sell your files, account data or metadata to a third party unless allowed by its policy, so you won’t have a Cambridge Analytica scandal on your hands.

You can find what the policy allows and considers “lawful and appropriate” in the Article 14, which says MEGA is entitled to provide your files, chats, account and website usage data to law enforcement if required by law in any jurisdiction. That won’t amount to much considering its zero-knowledge encryption, but there’s metadata that remains in unencrypted form.

According to Article 7.3, the unencrypted metadata that remains is:

  • Browser type and operating system of the devices from which you have logged in to MEGA
  • IP address and port information for logins, API usage, file uploads, folder creations and link exports
  • The country that MEGA expects you are accessing its services from, which is inferred by matching your IP address to a public database
  • File sizes, versioning order, timestamps and parent-child file relationships
  • Deletion timestamps
  • The email address of anyone you have specifically made contact with using MEGA’s systems

Note that your files and folders can be shared privately by invitation to specified email addresses or shared more generally by creating a file or folder link and decryption key.

  • Contact email addresses of chat participants, chat commencement time and chat duration and moderation activity
  • Takedowns and account suspensions
  • MEGA’s communications with you
  • Your personal account settings, including avatar pictures

Even with some of your metadata in unencrypted form, MEGA does a good job of protecting your privacy considering its private encryption, adherence to GDPR that’s extended to all users and encrypted link sharing. You can find more information about MEGA’s implementation of those in its privacy policy.

Its data centers use RAID to guard against data loss. Plus, MEGA stores user data spread in multiple geographic locations to ensure that even large-scale accidents won’t be able to compromise it.

Customer Support

77% - Good

The help center is organized well. It’s split into categories that make it easy to find the answer you’re looking for and there’s a helpful search bar at the top.

You can use an FAQ list to locate a question quickly, but if you can’t find an answer, you can contact support using the message form.

We used it to ask a question and received a response in just 20 minutes. That’s an impressive response time, to say the least, which is helpful considering there’s no chat option. The support team assured us in an email that it works 24/7, though. Plus, Pro users get priority support.

The Verdict

MEGA doesn’t take your privacy for granted, so it makes sure nobody but you can read your data. The main resources it uses for that are zero-knowledge encryption and a strong privacy policy that extends the GDPR rules to all MEGA users.

When you add strong security features, an enjoyable user experience and capable sync and sharing options, you get a good service. It could be even better if it had more competitive prices, productivity features and consistent speeds. Still, it has a free plan with 15GB of storage, which makes it enticing to test the service and see if it works for you.

What do you think about MEGA? Is its strong adherence to privacy a good reason for you to try it or switch from the service you’re using now? Let us know in the comments below. Thank you for reading.

MEGA Cloud Storage FAQs

Below we’ve collected some of the most frequently asked questions about MEGA that have been posed to us.

Is Mega Cloud Storage Safe?

Yes, the encryption used and its privacy policy mean that your files are safe from harm by third parties. Do keep in mind, though, that your files may be deleted by MEGA itself when your free 35GB of space runs out.

Is MEGA Free?

Yes, 15GB of space is free. 35GB of the 50GB you’re originally offered runs out after six months, so don’t count on it sticking around forever.

Is MEGA Legal?

Yes, absolutely. The original founder, Kim Dotcom, was and is in a tight spot with law enforcement, but he’s no longer on the MEGA team. The service is as clean as a whistle.

Is MEGA Reliable?

Depends on who you ask. We had only minor issues when using it ourselves, but some of the commenters underneath this review tell a different story. It seems to be a case of drawing the short straw.

Starts from$ 569per month for 200 GB


Sync Folder
Block-Level Sync
Selective Sync
Bandwidth management
Sync Any Folder

File Sharing

File Link Sharing
Link Passwords
Link Expiry Dates
Folder Sharing
Folder Permissions
Link Download Limits
Upload Links


File Previews
Edit Files
In-App Collaboration
Office Online
Google Docs
Notes App
Media Playback
Mobile Apps
Deleted File Retention


At-Rest Encryption
In-Transit Encryption
Encryption Protocol
AES 128
Zero Knowledge
Two-Factor Authentication
Server Location


24/7 Support
Live Chat Support
Telephone Support
Email Support
User Forum


Free Plan

MEGA Review

Less free than it seems, but good security.

MEGA is an interesting cloud storage service that has been through a lot of changes. In its current incarnation it's as secure as it always was, but has shrunk its allotment of free storage space; sharing has improved, but could be better, still. Read on for the full MEGA review.
Starts from$ 569per month for 200 GB
Visit MEGA

99 thoughts on “MEGA”

  1. EXCELLENT!!!!! I’ve been waiting for this for soooooooooo long and finally it is here! I’m expecting a lot from this service, screw google, screw dropbox THANK YOU KIMDOTCOM! You’re my heroe!

    1. - CEO & Co-Founder

      Great! Just be careful to not rely on one single source for your backups. Especially, when it’s only a cloud storage solution.

      1. Will you please go into more detail about your concern and what general set-up you recommend for a complete backup? I want to understand the background regarding your comment.

        1. I’ve learned the hard way. The glitches have locked me out of my account for the second time within a month. Am I permanently locked out?? I still don’t know. I’m afraid to trust this company. It’s like sending your money to the bank, trusting that they will keep it safe, but then they tell you you can’t access your account anymore. What’s the purpose of trusting them in the first place?

        2. Lose the password, you can reset it – no problem. Only if you have the encryption key. Lose that too and you are locked out of your account forever.
          But kudos to Mega, they offered to set me up with a new account with the same email id. Thankfully, I had the encryption key scribbled down in a postit.

  2. Excellent service, when it comes to ‘secure alternatives’ ! However few software options presenting currently, but we can expect more soon. I guess that might be the only reason for the low rating, nevertheless I can’t wait !

  3. Forget Mega. To test, I created a free 50 GB account and tried to upload a 3 gb file. Upload speed was just under 60kb/s. The same speed that the 56k dial-up modems had about 25 years ago.

    To upload a 3 gb file takes 15 hours provided the connection is not broken.

    1. Lol you are a goose, 60KILBYTES a second is not the same as 56k dialup, which was 56KILOBITS. 15 hours to upload a 3gb file is not the issue of Mega, who have plenty of up and down bandwidth, it is an issue of your own upstream bandwidth which is obviously low. Check with your internet service provider. If it was dialup speeds it would take a month to upload that much..

    2. Same problem!!!!!!!!! I shut every other program down and just let Mega run and its taking 302978409138264789364786127864 hours to upload a 7MB file!!!!!!!!!!…It would take 180947519803647856478527 life times to upload 50GB!!!!!!!!!!!!!!!!!!!!!!! Mega SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  4. Perfect for what need it for – file backups and sharing. I use a dedicated offshore server with 100 mbps connection. Consistently receive 9Mb/s uploads to Mega and almost the same for downloads.

  5. Mega is a great service, the only problem with the free accounts are the limits, until they kick in the max speed I got is 100mbit in download and 120mbit in upload. When the limits kick in (when you reach 10GB per day limit), the speed can drop to 80kb/s, or even stop working. Love the encrypted idea, kinda feel like my files are safe, even tho I lost about 600GB of files to KimDotCom’s last megaupload failure, that is why I’m not excited about buying a subscription for more GB.

  6. MEGA is awesome. Really.
    50GB for free
    Much faster than Dropbox and Google Drive which I’ve been using
    Nice interface…

    a bit unstable web interface, but except from that – MEGA is the best service there is right now for free.

  7. What if I try to upload a folder that´s been uploaded previously? Does MEGA identify identical files and “skip” them or does it overwrite them? Thank you!

    1. Just awesome !
      Very crazy fast to upload and has the only option missing from all other cloud storage service: we can choose which folder we want to upload to the cloud and not only the default sync folder. So it’s kind of a backup cloud service too.

  8. I wasn’t smart enough to use it, I guess. I got my home movies (4GB range) on with a few problems but it worked. Problem was when I got to three of the five I wanted to put on here it kept giving me a message that it wanted to “Permanently” load data on my hard drive. I’m trying to relieve my hard drive and they want to put more on it. No thanks.

  9. I tried it today. And with the 50GB free qouta.
    Trying to upload 50 GB.
    It took, whole day to complete 1 GB so far. The performance is too slow!!!!!!!!!
    Not sure, if its because of encryption.
    I wish the performance is better to make me use it every day.

    But, its similar to any other cloud, on simplicity.

    Yet to try the support to make a comment on that.

  10. I am really happy when i got 50 gb bit i do feel not comfortable because next time i might lose it when you say stop free. If you stop free storage please give time to download all documents.
    Thanks from

  11. Extremely fast and easy to use.
    Uploading files goes at my max of 1,1 MBps (not bits).
    Downloading goes at like 6-11MBps.

    Definitely worth to check out.

    1. Wondering why I couldn’t download any files from using iPhone Mega App via Safari or any others download app

  12. easy to use. browser support are the biggest disadvantage.
    have problem when downloading very big file.
    have problem when multiple file.
    other than that all is okay

  13. i dont recommend their service and here is why:
    i signed up for their 2tb plan. their platform is easy to use, especially with the drag and drop. however, after uploading a couple of folders, i conducted a comparison between both (uploaded and locally stored) and found out that the size doesnt match at all!
    i emailed their support. very unreliable support service thats available on “bankers hours”!
    paying 20 euros for a plan that isnt backed up by available support is just a waste of time.
    i am still searching for a cloud service that provides real unlimited plans or anything above 2tb of storage.

    1. The size reported for the uploaded file may not mean it has not been stored correctly or completely. The reported size of a file depends on a lot of factors, including the possibility that the web site actually runs compression on the stored content to save disk space. If you do a bit of reading about how files are stored, you may discover that the reported size on disk may not really reflect the actual number of bytes in the information contained in the file. I shall not go into the extensive topic of how data is stored, but you can research it for yourself.

      Did you try to down-load the file to your computer (in a separate storage location, so it does not overwrite the original) and run a comparison with the original? This exercise might allay some of your concerns… Sometimes a bit of testing and some knowledge about how computer storage is done and reported by a directory listing can help allay your fears.

      Study a bit, then re-evaluate your concerns.

      Your concern about the size reported may or may not be a real issue… Check it out.

  14. The upload speed for me is great. I use Mega a lot. I use to to store some of my backup pictures, and if I want to bring pictures on a trip to show others. All my stuff gets uploaded quick, and I’m able to give my friend some of my files with the link. Overall – Great.. Check it out!

  15. I loved it… easy upload, etc etc. All the good stuff. But twice now, within a month, I’ve been locked out of my account and no way to get in. These are photos I’ve moved from my computer to regain storage space. No way would I ever use Mega again. I’m currently in a situation where I get an error message saying I don’t have the correct Firefox extension. But I do… I downloaded it yet again. But still, I get an error message saying Mega is not accessible for me. Have I lost all the photos I stored there? I still don’t know the answer to that. This is infuriating!!

    1. You have to remember the password. If not, please find your encryption key which you got during registration I guess. That’s the only way Mega kept it to support security which means they also cannot access it without these! What you can also do is reset account. But then it will delete all the data on cloud and create new account with same Email ID.
      Good luck finding the password or the key 🙂

    2. MEGA User Rating

      I know this is 4 years later, but for anyone else, Google does allow for “free” upload of images if you use their “high quality” option, as in it takes no space and it uses a compression algorithm on images that’s perfectly fine for home users.

      Mega seems very weird in download speeds, first part fill fly at 4-6MB/s, then the last 2% will crawl at 2-3KB/s, as though it actually never managed to reach that 4-6MB/s and is now trying to play catch-up… I should actually check whether the network was actually bursted.

  16. I use MEGA to backup and Sync my files alot. I’ve been using it for a good 6+ months now so I guess I can give you the good/bad/ugly

    Firstly, MEGA is by no means a perfect service. It has flaws. I would say that generally speaking however, 8/10 times in daily use, what I expect and what I get are the same thing; my files accessible, and at a reasonable speed.

    OK, now to list the problems that occur 2/10 times I use MEGA
    – sometimes when I share a file with a friend, the weird Web interface does not work with my friends browser
    – sometimes the pc sync client incorrectly says it is up to date, failing to detect I have created/modified inside of synced folders
    – randomly from the Android client I get ‘file temporarily unavailable’ this seems to fix itself given 10 mins or so but can be annoying
    – customer support is hit and miss, sometimes you get a reply, sometimes you don’t
    – modified file gets replaced by old file by sync client, especially with Blender files for some reason, for this reason I started always saving with incremented file names like doc1 doc2 to prevent this from happening

    My other complaints is that the Sync client is a bit alienating, unclear when it has updated and not telling you what has changed

    Even with all these problems I still choose MEGA because of their dedication to security which to me is the most important factor of consideration for cloud storage

  17. Ho all. I cant understand what are these crazy upload and download speeds? I am from Bulgaria, we are 3th place at the world in internet speed, just after South Korea and Romania 🙂 My connection is 84mbits and I download from Mega free user with over than 5mb/s. I upload with more than 3mb/s. It is extremely fast. Mega is the fastest free web claud.

    1. Google Drive is substantially faster, can get ~10MB/s down on it on my 100Mbps line.

      All very location dependent.

  18. I’ve got a free account and am using Mega to store DCPs (film exhibition files) that are downloaded by film festivals. This means I’d ideally like to see them up there for a couple of years.

    Any one have any idea how long a files stays there? This isn’t made clear anywhere.

    1. The files stay there for as long as you stay active. That means you have to login once in a couple of months so your account doesnt get deleted from inactivity. Once in 3months.

  19. I am using Mega to backup my photos on my computer. I like the ease of the drag and drop feature to upload, and the fact that I can upload whole folders at a time. However, for some reason some of my files will not upload and under status it says “file is locked”. There is not further explanation as to what this means or why it will not upload. This is very frustrating, as it is a large amount of files. Please explain why this is happening and is there a way to get these files to upload? Thanks.

  20. Instead of fixing problems your only making things worse,
    Adding a new interface every time one logs in does fix bugs or problems.

    I get little or no support from MEGA at all.
    Of course their right on you soon as you go over your 50 GB free account, but as for actual problems from a real paying customers, you truly suck!

  21. Horrible slow uploads, downloads okay, but up is pain in my ass, horrible slow, unstable, upload broken at many times “Failed upload, try again” , unsafe, because everyone reported you few times, your account is locked, and you never get back acces for your files…it’s a little hypocrite from a man, who get riched by piracy.
    And 50 GB as a free user, that’s a final joke.

  22. Yup, the heavily censorship is working, i see, you not allowed write a negative review…

  23. 50Gb of storage. Right. Sounds like a good deal doesn’t it?

    Well forget this Mega crap, for it’s sluggish speed will drive you mad. I’m sure a mid 19th century telegraphist could transfer my files faster using morse code than this program does…

    So forget it. It’s unusable.

    1. In fact, a mid 19th Century telegraphist is simply not able to transfer your files faster using Morse code than Mega, a cloud storage and file hosting service offered by Mega Limited, an Auckland-based company, as simply even loading the landing page containing the link to the downloadable file would require inhuman amount of work and hours of input and transmission of Morse code from the aforementioned telegraphist to transmit the data contained within the download page to you to achieve even remotely comparable results, thus revealing the lingering fact that just because you lack the technological know-how to operate a personal computer in an acceptable fashion does not mean that the internet service Mega Limited, an Auckland-based company provides would ultimately be lackluster or unusable by the average user.

    2. MEGA User Rating

      It is like the article said “MEGA has a problem maintaining consistent speeds”, I had the same problem as you. But I tried a couple of hours later and I was able to upload my files faster than Dropbox or Google Drive.

  24. This is actually kind of pissing me off. I downloaded it for a torrent and now it’s taken ALL my files off my computer and stored them online? WTF….I wanted to download one item, not put all of my items on the internet. Is there any way to remove them from the cloud and back to my comp? ’cause it’s not letting me relocate the files.

  25. When trying to upload my files, it gets to a stage and says I should free up space on my phone otherwise my upload is disabled. I don’t know how this is possible, I got mega in the first place because I had no space on my phone, what space am I soppose to free?

  26. not very user friendly. i could rarely log into the web portal, regardless of the browser i was using. i was never able to log onto the app for my iPhone either which is very frustrating. i had 16GB of data saved to the service and got an email the other day saying that i had used my 50GB quota. found out there was somehow 34GB of stuff in my rubbish bin?? tried to log in to the web portal to delete the stuff from my rubbish bin and surprise surprise i couldn’t log into the web portal. also, even if i wanted to add more space, the prices for the pro accounts are very dear. their support took quite a while to respond to my queries as well.

  27. Michael says: not very user friendly.

    You can just use Mega Sync Client So it’s just as quick as Dropbox It is available for Linux; Windows and Mac

  28. I do not recommend this product. Secretly autoinstalled on my computer without my knowledge – annoyed me endless pop ups and took an hour to uninstall. This is an attempt to blackmail by annoyance to get you to buy – then punish you with 1 hour delete time. This is bullshit. Do not buy.

  29. I am very pleased with MEGA. I have been using the service for seven months with NO issues at all. The transfer speeds have been good in London, Nottingham and Liverpool. A lot of speed transfer issues are to do with your service provider and amount of net traffic they have to deal with. Perhaps I have been lucky. Kind regards to all.

  30. During a few weeks mega is blocked by the Belgium gouvernement. That is what my internet Belgium provider” Scarlet” tells me.
    Otherways Belgium providers sa: Proximus and Telenet don’t block this website.
    They say it has something to do whit the licence.
    Can you help me and whole Belgium, using Scarlet as provider, whit this problem?


  31. It’s the best ever.
    People moaning about slow uploads… Have you ever tried uploading 50GB of data on a Gb LAN ? Get real. Add to the fact that your PC is having to encrypt every file before uploading. Even if you had 100Mbps up-stream on your broadband that’s going to take hours to upload on a multi-hop encrypted file over an encrypted (SSL) data stream.
    It’s not somewhere to store all your movies. or to ren a back-up of your PC to, it’s a secure storage for “sensitive” files and it’s AWESOME

  32. I established a new free Mega account yesterday, and experienced nothing but troubles in trying to sync the cloud with only a 136MB of initial data!

    Upload speeds were extremely slow (taking 3-4 seconds for 4KB gif files!), other simple files (e.g., a 69KB PDF file) caused the sync to hang, and worst, after supposedly syncing a folder with over 3,000 small files (Mega says syncing was complete; I reinitiated it, and it said the same thing) the cloud storage was still over 500 files short!

    I was a former user of DropBox, and switched to several years ago, and had absolutely no problems with either (unfortunately, is discontinuing its service as of May 1). Initial setup and syncing for both were a breeze and automatic. Mega is slow and error-prone – I spent the last entire day attempting to have it (un)successfully sync only 136MB of files that synced in just a few minutes!

    I cancelled my Mega account in less than 24 hours.

  33. Having done lots of research on the topic of cloud storage, my conclusion is that if you want your files to be completely secure, there are currently few other options as safe as MEGA. An interesting interview in this regard (conducted by cloudwards) can be found here:

    As for the upload and download speeds, I’ve compared them with Dropbox, Livedrive, Spideroak and and found them to be the fastest (I’m based in Southern Germany).

    Even though PayPal, VISA and MasterCard have recently put pressure on MEGA regarding their zero knowledge policy (the US wants to have access to all our personal files and would therefore do almost anything to destroy platforms such as MEGA), MEGA did NOT change its security and encryption policies, thereby even accepting that PayPal no longer offers its services to them. That’s why I believe MEGA deserves our support now more than ever!

  34. Generally seems good – but beware of Syncing issues that delete data.

    I just moved a whole load of files from Dropbox over to MEGA, by dropping them in a folder synced to mega. Speed was excellent (using University wifi in northern England).

    Last night I checked every folder had the correct number of files.
    I noticed this morning that some folders I moved within the local mega sync folder had completely vanished, along with all their content, and 2 files had zero file size. Even after I forced MEGASync to scan.

    I had to restore them from Dropbox ‘recently deleted’, a feature that is not available on MEGA. (MEGA does have a trash can, but files moved out of the MEGASync folder, or deleted from a local synced folder don’t appear in it, unlike Dropbox, which even allows you to restore old versions of files that have changed). I found Dropbox utterly reliable, always syncing within seconds. MEGA sometimes syncs so quickly I don’t even notice the spinning syncing logo appear; but often it just sits there saying it’s up to date when it is not. A few minutes later it might start chugging away.

    Conclusion: massive free space, and secure; but Dropbox is way more solid & reliable at syncing.

  35. It would be great if one could Preview images and other documents besides seeing they have a file name or folder name. Otherwise the right and or wrong file would need to be downloaded to view and check it before working on or modifying it. Even better if Mega could work with OpenOffice or MS or Google apps to work on the file while in the Mega browser (someday). But at lease being able to Preview would get a big help!

  36. Excellent service, but now is too limited: 6 hours wait to download files.
    Now days, comparing this to other services like DepositFiles or FreakShare where you have to wait 1 hour, well…
    I’m not going to buy a membership for something I use one day every 6 months.

    Going back to Mediafire and Dropbox

  37. SLOW AND SLOWER, upload is mission impossible, SIMPLY HORRIBLE , 3 hour and can not up 1 Gb!!!! Dont waste your money!

  38. Honestly I’ve never had such a problem with MEGA. A few times it Will kinda stall on an upload but I think that was just poor interaction with the gui because it would show no progress and then all of a sudden be complete. Also never had a missing file either. I’ve been using it for about 2 years now I think.
    I honestly prefer the mobile android version over the pc one just because it’s a lot more user friendly.
    I do have advice for anyone uploading huge files though. My suggestion is that you zip your files, one huge file will upload and download quicker than like a thousand small separate ones.
    Also, I think it’s safe to assume that those who are subjected to such slow speeds should probably not blame mega specifically. There are a few things you should take into consideration like firewalls and your internet settings before blaming mega. I only say this because so many people my self included think the speeds are great. Sure, Maybe mega isn’t the most universally grand service but I think you might want to consider it’s purpose, security. It doesn’t promise everyone’s set up will be compatible, though it would be nice it promises safety. On top of that 50gb for free is a hell of a deal.
    Well there’s my 2 cents ciao.

  39. They do have sync clients now, and they have a sync client also for linux (while big Google never bothered creating a linux client for google drive…)

  40. Mega limits my transfer after 50 kB or so, stating I have reached my limit, and wants me to wait 7 h before a new attempt. It is ridiculous to offer 50 GB if you cannot sync even small files at a decent rate.

  41. Hi! can anybody help me? I have been using mega for several months already to download some videos. however, last night, i got this message:

    Bandwidth quota exceeded
    Your download could not proceed because it would take you over the current free transfer allowance for your IP address.

    To enhance this limit, you can register an account. This will not only give you ample extra bandwidth but also 50 GB of secure storage space in the cloud – for free.

    I am already logged in and I have been researching about it online and its said that it will refill after 10 or minutes. My computer has been shut down for more than 6 hours and more than 24 hours since I tried using mega again but i still get this message.

    how do i get to download again from mega? hope someone can help me. thanks!

  42. That’s true, i have like 40GB of backup and i am already downloading again my files… It’s a shame! I have to download so slow! What’s the point of having 50GB of storage free if you can’t download it properly when you need? That’s not worth it… I will stay with Google Drive, way better, because at least i have support, and, i can download my files normally. What a poor service from MEGA!!!

  43. I had same problem like up here, but dont have Mega account.

    Of course i am not downloading pirate stuff or something like that, but 3D models for XNA/XPS Lara program.

  44. i have a pro lite mega account. 200GB of storage. i’m using 98 gb. i have 1 big 36gb file uploaded. i have verizon fios fiber optic 100mb down and up. upload is very fast. i’m very happy with mega.

  45. I have been using MEGA for three months with no problems. Average upload and good downlod speed for countries with good internet (like Bulgaria). However I backup my most important files to another location.

  46. I am about to quit using mega, I am currently looking at alternatives. Initially I fond the syncing brilliant, although it takes ages to complete the first sync, sometimes days if it is a large folder. One first sync is over new or updated files in the sync are upload almost instantly. My big problems are when I lost a few discs which affected two syncs, for one of syncs I was able to recover the data from the disc except for a few files, the other I could not. I recreated folders on a new machine and configured folders to sync with the mega folders, I expected the mega syncs to restore missing files. Both syncs reported that there were pending downloads, 10 in one case and 29000 in other but neither ever completed. With mega browser interface you can select a folder to download. The folder file download did not seem to do anything, the download folder as zip file also had issues. Initially the folder I wanted to download was 4.5gb and when attempting to download it warned you that it would create a zip64 file but then did not appear did show it was doing something on by showing a percentage complete on tab heading, after 6 hour it had reached 17% and then stopped. I realised there was a sub folder that I no longer required a deleted this sub folder from the mega backup. The brought the size of backup down to 3.95gb when I then tried to download folder as a zip it did not give me message regarding zip64 but surprised me to start downloading the zip file. It did take 2 hours to complete the download. Normally I would expect to download a 4gb file in under an hour. If you ever want to recover a really large sync folder, I would suspect you would find it almost impossible. The 10 files in other sync I could identify and download individually. I have only used free version, I do not know if things are better if you pay but I am looking for something better.

  47. I’ve been using the free 50GB for some time now to backup my Genealogy files. It’s been fabulous. The upload speed is good, the ease of use is brilliant, the free space available doesn’t compare to other free cloud storage, super security, non-intrusive desktop software. Realtime backup which I want so as I work on my files they are being updated.

  48. I simply HAVE to say this: I’ve using Mega to backup my main files on laptop. Yesterday I accidentally modified a very important file that I had just moved from one folder to another.

    Mega detected this as a deleted file and passed it to the “Debris” section. This way I could recover this file perfectly. This is a feature (Debris) I had never used before, I’m usually very careful.

    But now that I needed it, to have it so perfectly organized and secure, I can only say

    Thanks Mega!!!!!!!

  49. One of the best and apparently most overlooked features is REAL SELECTIVE SYNC!
    You can choose which *existing* folders you want to sync, it doesn’t force you to put everything into one specific folder.
    AFAIK, this is severely lacking in other cloud storage services, only Sugarsync and had this feature, but that’s gone or for a fee now.

  50. I have not tried MEGA, but wanted to learn about it, so I have read all the posts, here. My reactions are:
    – For serious file back-up and security of your files, it is likely much more wise to purchase a physically small hard drive with some good, reliable back-up software and use that drive, which is not vulnerable to “cloud” file-storage changes of rules or idiosyncracies, and the price is reasonable enough, considering the alternatives.
    — Then, unplug it after each back-up session and store it in a safe place until needed for another back-up or restore session. Large capacity drives, such as the WD Passport 3Tb drive, offer a good amount of secure (if you use it properly) and reliable back-up for around 100USD, and is not subject to the whims of on-line (cloud) storage companies or hackers, when used wisely.

    – For file sharing, MEGA looks good, but caution in what is stored, how it is stored and maintaining both the original file(s) in a safe, locally accessible place, such as on a back-up drive mentioned above, and using reasonable caution about keeping good records for your access to the account and the files stored there. [Keep good records of passwords, web address and what is being stored, in a safe place or places (more than one copy is wise).]

    If you are concerned about others either gaining access to your files or other information, putting that stuff in a publicly accessible place that is the target of a lot of hackers and others, such as NSA, etc. is not the most reasonable thing to do. Remember that if you stick your chin out far enough, you are inviting someone to try to hit it for you and “on line” is an excellent place for some anonymous person or agency to cause you some real pain!

  51. Stay away! Nowhere does it say your 50 free gigs is a time limited trial. Just received an email that my “trial” expires in 7 days and either upgrade or remove my files before they get deleted at the end of the 7 days… total junk. Waste of time now to transfer my files AGAIN to another cloud storage

    1. He’s right. You start with a base of 15GB, and get a time-limited registration bonus of 35GB.

  52. Well said Danny, I did the same yesterday and fully agree with everything you say !!

    Uploaded 4 x 2Gb files in under and hour.

    So far so good

  53. I’ve been using Mega (free account) for a few years, mostly to archive photographs in JPG and native RAW format. My main grumble is the occasional and unexplainable ‘hangs’ that occur on seemingly ordinary files, often getting to 90%+ and then trying multiple times to send. Otherwise 50Gb of free storage is a definite plus.

  54. I suppose it could be the encoding time on my end. Any way to upload with encoding ‘off’ to check?

  55. OK… None of the other Cloud storage services that I have tested have come even close to the transfer speeds of

    I’m on Comcast HSI and I can do about 300Mbit down and about 35Mbit upstream.

    My test show that upload to Mega is between 500KB per second and 750KB per second. I was able to transfer a 1GB file in about 30 minutes.

    Downloads are nothing short of incredibly fast using the Mega App on the PC. It topped my downstream speed at 35MB per second!!! Yes 35 megabytes of data every second!!!

    So if transfer speeds are important to you…Go with

    Cons: You can only pay in Euros.

  56. Have anyone tested Mega’s exclude-file feature? I tried to exclude *.JPG but it still uploads them.

  57. Be careful !!!

    Since 2018 Mega has a different goal. For 3 months 35 GB free or 20 GB free with MegaSync. After 3 months the account can only hold 15 GB

  58. helo guys. i uploaded some files and i noticed no thumb view for video files. pictures yes. anyone know what was the reason?

  59. With MegaSync installed I can actually get a shareable link and view previous versions of a file through two options in the context menu.

    I’ve been using Mega for years alongside Dropbox on all my platforms (Windows, Linux, Android). Overall, a bit slower transfers than Dropbox because it can’t update in blocks or de-duplicate, thanks to zero-knowledge, but otherwise it’s practically identical to Dropbox without the pointless (for me) collaboration tools. The only think missing oddly is two-step verification. I am guessing it will be added soon.

    The major advantage of Mega is zero-knowledge as a matter of principle and compliance with EU’s GDPR and other data protection requirements.

  60. There download speed has decreased dramatically it seems its going to die a slow death hopefully for good this time. Its free options are what attracted me now it turned to dust.

  61. MEGA User Rating

    Avoid Mega. One of the slowest upload and download cloud storage companies around. I’ve struggled with it for months, and finally gave up a few months ago as it’s just more trouble than its worth. Plus, sorry, I just don’t trust the New Zealand government so, nope, not the right choice for me.

  62. Not Impressed – Highly disappointing – Not to be trusted. I get an email from Mega Cloud Here simply telling me that my account is inactive: So I go to the account and they tell me that I am OVER the allotted amount. BUT in this letter I am 20 GB UNDER I cannot copy the text – Here’s the email Warning: Your MEGA account is inactive

    6:08 AM (7 hours ago)

    to me

    [email protected]

    We notice that you haven’t used your MEGA account for quite some time. We would love to see you back!

    You currently have 5120 files taking up 30.08 GB in your MEGA account.

    MEGA is happy to offer generous free storage space to users that actively use MEGA. However, we reserve the right to delete your data if your account remains inactive for an extended amount of time.

    If you want to guarantee the preservation of data in an inactive MEGA account, you can upgrade to PRO.

    If you have forgotten your password, you can reset your account here.

    Please note that all your data on MEGA is encrypted with your password, which only you control. If you want to retain access to the data in your MEGA account, you either need your password, an active session or your Recovery Key.

    If you need any assistance or have any suggestions, feel free to contact us at [email protected]

    Best regards,
    — Team MEGA

    Mega Limited 2019

  63. MEGA User Rating

    Love this service. Works very well on all my *buntu systems. I use CLI for quite a few things, so certainly not scared of CLI, but face it, for some things GUI is faster. The Linux app just works – no fuss, no fiddling, no pain. YEAHHHHH!!! Finally, a cloud service that integrates across all the systems i used. As dropbox has pulled back from Linux lately, nice to see Mega raising the bar. Thanks Mega!!

  64. – Apparently used to be good and give a bunch of storage, now it gives only a small amount of what it used to.
    – Very laggy and slow.
    – Throttles medium and large files.
    – Very Important Point: YOUR FILES ARE NOT SAFE WITH THIS SERVICE. They will delete your files without warning (even when they are completely harmless and legal), plus their Terms of Service are really vague.

    Overall what turns this mediocre host into downright the absolute worst is the last point.


  65. MEGA User Rating

    You’d be better off printing everything you would have Uploaded to mega and after printing everything that’s extremely sensitive put everything in a box and leave it open with a sign said”Free”. That’s mega for you. My account everything in settings, CHANGE, PIN code GONE. HALF of my Photos and Videos are missing and moved around. Mega is LIERS and Thieves and CROOKED

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MEGA Review

Less free than it seems, but good security.

MEGA is an interesting cloud storage service that has been through a lot of changes. In its current incarnation it's as secure as it always was, but has shrunk its allotment of free storage space; sharing has improved, but could be better, still. Read on for the full MEGA review.
Starts from$ 569per month for 200 GB
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